Concern for a Student

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The Academic Advising Program welcomes faculty and instructors to contact our office regarding students in their courses. If you have any questions, please feel free to call our office at (919) 966-5116. 

You may also contact the student’s academic advisor directly.  The name of a student’s academic advisor is available on ConnectCarolina, or you may call the Academic Advising Office at 919-966-5116.

You can also access the Academic Advising Directory to contact an Academic Advisor that works specifically with your Department.  

Immediate Concern

If you believe a student poses an immediate threat to him/herself and/or others, please call 911 immediately.

Physical Safety and Emotional Well-Being

If you have concerns about a student’s physical safety and/or emotional well-being, please contact the Dean of Students office (919-966-4042)  or Counseling and Psychological Services (919-966-3658).

Academic Concerns

If a student is experiencing academic difficulties in your course, we encourage you to invite that student to speak with you during your office hours.  Students can also be referred to their academic advisor and the Student Success website to learn about other campus resources.

You may also contact the student’s academic advisor directly. This is often an important step as a student’s performance in one class may jeopardize his/her academic eligibility for the next term and could be reflective of their performance in other courses. The name of a student’s academic advisor is available on ConnectCarolina, or you may call the Academic Advising Office at 919-966-5116.

Once notified, the advisor will contact the student to share your concern and discuss strategies for improving academic performance.  Students are always encouraged to work first with the course instructor. The advisor and student will attempt to identify areas of concern, and as appropriate, the advisor will refer the student to campus resources for academic, emotional and physical support.

Academic Progress Report

Faculty-student interaction is key to undergraduate success.

The Academic Progress Report system in ConnectCarolina (formerly called the Academic Early Warning System) gives instructors the opportunity to identify and provide comments to students performing well and to students exhibiting early signs of academic distress. Academic Progress Reports are intended to encourage students to reflect on their academic performance and take action in a timely manner. Deadlines for submitting Academic Progress Reports are available on the Undergraduate Retention website.

Instructors can submit up to 2 of the following progress report comments for each student enrolled in their course:

  • Assignment/Homework Performance
  • Class Participation
  • Quiz/Examination Performance
  • Writing Skills
  • General Concern
  • Immediate Action Suggested
  • Never Attended
  • Intermittent Attendance
  • Stopped Attending
  • Keep up Good Work
  • Showing Improvement
  • Outstanding Performance