See an Advisor
Advisors are available for in-person or virtual appointments and virtual drop-in meetings. For general questions and urgent situations, call the main advising office.
In-Person or Virtual Appointments
Schedule an appointment with your assigned advisor for detailed or complex topics such as course and registration planning, declaring majors and minors, exploring academic options when experiencing academic challenges, etc.
Appointments may be made up to 21 days in advance. Next-day appointments can be made up until noon the day before.
Virtual Drop-Ins
You will want to make sure that you have created your UNC Zoom account before you begin.
You may sign in to drop-in hours and see how long the drop-in queue is here.
- A member of the Advising staff will greet you and will move you into a Zoom waiting room.
Please note that during high volume times (i.e., the first week of classes, registration, course drop or pass/fail declaration deadlines) there will be several students signing into Zoom at once, and it may take a few minutes to move to the Zoom waiting room. - Once in the Zoom waiting room, as the name implies, you will wait to be called by an Advisor. Other students will be waiting as well. Depending on how busy drop-ins are, the wait time will vary. You may want to have other things to do while you wait. Advisors will work through the drop-in list. In some cases, based on an Advisor’s area of expertise, they may call students out of order. Please know that you will be called by the next available Advisor who can assist you. As long as you are signed in to the drop-in queue before drop-in hours end, you will be seen by an Advisor that day.
- If you see your name disappear from the drop-in list, it means that an Advisor has called you and you will move to their Zoom breakout room momentarily. There is nothing you need to do; the Advisor will take care of moving you into their breakout room.
- Once you have finished meeting with an Advisor and you have no further drop-in advising needs, you do not need to return to the Zoom main room. Simply, click “Leave Meeting”.
- If an Advisor is referring you to see a Dean, the Advisor will re-queue you to the drop-in list and will move you back to the waiting room. An available Dean will see you on the drop-in list as needing a Dean’s assistance and they will call you off the drop-in list and move you to their Zoom breakout room. Please note that re-queuing you is based on the time you originally signed in to drop-in advising, so you will not be placed at the bottom of the list when you are re-queued.
- If you have a question while you are in the Zoom waiting room, you can access an Advising staff member by using the “ask for help feature”. A staff member will come to the waiting room as soon as they can.
UNC Advising Virtual Drop-In Schedule
UNC Advising
Regular Hours:
Monday-Thursday, 1-2:30pm
Friday, 9-10:30am
Student-Athlete Advising
Please make an appointment with your Advisor.
You may email your assigned advisor if you have a quick question for them. Your assigned advisor is listed in your Student Center in ConnectCarolina, and advisor contact information is in our directory. Please be sure to include your PID and legal name in your email message. Email responses may be delayed during busy times such as registration periods and the first week of classes.
If you have a very general question, you may email the advising@unc.edu inbox, which is monitored daily by a member of the administrative staff team.
Phone
Call the UNC Advising office to speak with an administrative staff member regarding general questions and urgent situations, Monday – Friday 8am – 12pm and 1pm – 5pm (except University Holidays). Main number: (919) 966-5116.
Phone appointments are available through the online scheduling system. If your advisor does not answer, it is best to leave a voicemail as they may be wrapping up a previous appointment. If you still cannot get in contact, call the UNC Advising office and an administrative staff member will assist.
Chat
Our chat service icon is available in the lower, right side of the website. Ramses is an Ocelot chatbot tool that provides student-friendly responses to common questions 24/7. Backed by an AI-powered engine, students, parents, and campus colleagues who visit our website can get answers to general questions about academic policies and procedures.
