Concern for a Student
The Academic Advising Program welcomes faculty and instructors to contact our office regarding students in their courses. If you have any questions, please feel free to call our office at (919) 966-5116.
You may also contact the student’s academic advisor directly. The name of a student’s academic advisor is available on ConnectCarolina, or you may call the Academic Advising Office at 919-966-5116.
You can also access the Academic Advising Directory to contact an Academic Advisor that works specifically with your Department.
If you believe a student poses an immediate threat to him/herself and/or others, please call 911 immediately.
Physical Safety and Emotional Well-Being
Academic Progress Report
Faculty-student interaction is key to undergraduate success.
- Instructors can submit up to 2 of the following progress report comments for each student enrolled in their course.
- Instructors may only submit comments for a specific student at one time.
- For concerns about a student’s well being, please fill out the Care Team Referral form through The Office of the Dean of Students.
- Deadlines for submitting Academic Progress Reports are available on the Student Resources page.
Comments Indicating Concern:
- Assignment/Homework Concern
- Class Participation Concern
- Quiz/Examination Concern
- Writing Skills Concern
- General Concern
- Immediate Action Suggested
Comments Regarding Concern for Attendance:
- Never Attended
- Intermittent Attendance
- Stopped Attending
- Good Class Participation
- Keep up Good Work
- Showing Improvement
- Outstanding Performance
We encourage you to take advantage of this opportunity to provide students with early feedback on their academic progress in your course. This is especially important for students early in their undergraduate career. For further information, please review the FAQs below or contact Katie Cartmell by email or phone (919-843-2987).
Frequently Asked Questions (FAQS)
The Academic Progress Report system in ConnectCarolina allows you to provide feedback to undergraduate students enrolled in courses you are teaching during a Fall or Spring semester. Through this system, you may quickly provide positive as well as constructive feedback on course performance or attendance. APRs are visible to students and to student support staff. The primary goals of APRs are to:
- provide students with feedback on their performance
- refer students to campus resources
- provide student support staff with actionable data so they can intervene sooner, improve support services, and reinforce positive feedback
- Early feedback allows students to reflect and take effective action to succeed in your class.
- Your comments help academic advisors and student support professionals develop a picture of each student’s overall performance in a given semester and know when to reach out to struggling students (e.g. when a student has concerns noted across several courses). Your comments also help reinforce positive feedback when meeting with students.
- It’s often difficult to interact personally with all students. APRs help bridge that gap by providing individual feedback on student performance beyond grades.
- Often, struggling students don’t know the severity of their academic situation. For example, a quiz grade of C in one class could be more detrimental to the student’s ability to do well in the course than the same outcome in a different class. APRs allow you to provide the student with perspective. If you are concerned about their performance, it could be the encouragement they need to reflect and take action.
- Providing students with positive feedback on their performance lets students know they are on the path to success in your course.
- Positive feedback encourages students to reflect on their strengths and seek out further learning opportunities.
The comments you may provide to students fall into 4 categories: academic performance concerns, attendance concerns, positive feedback, and general concerns. Below are the comments associated with each category.
||General Concern or Immediate Action
You can submit APRs between the 2nd and 11th weeks of the Fall and Spring semesters.
Positive feedback is as important as constructive feedback. Positive feedback motivates students and helps students reflect on their strengths.
The APR process starts when you (the instructor) enter APRs in ConnectCarolina.
This causes several things to happen, all of which are intended to encourage student action and to help staff provide the best possible support for students:
- An email is sent to each student for whom you submitted an APR.
- Each APR comment is automatically sent to Academic Advisors in ConnectCarolina Advisor Notes.
- Reports are also shared with other campus resources who collaborate to provide coordinated student support.
No, APRs will not appear on official or unofficial transcripts. Your comments are part of the student’s record, however, so please keep this in mind when giving feedback.
APR emails to students contain three key pieces of information (see figure below for example):
- Your selected feedback comment(s)
- Suggested actions the student should take
- Referrals to relevant campus resources
- Button for acknowledging receipt of Academic Progress Report
The list of suggested actions included in each student communication are tailored to the student depending on the category of comments you provide. For example, if you select Academic Concerns for a student, their suggested actions will refer them to academic support resources such as Academic Advising and the Learning Center. However, if you select Attendance Concerns their suggested actions will refer them to the Dean of Students or Campus Health, because poor attendance is a strong indicator of a student being unable to succeed academically.
First, students should click the acknowledgement button at the bottom of their APR email. This will let support staff know the student has read the APR feedback provided to them.
Students may need to take different action steps depending on their particular academic situation, as reflected by the comments you select in ConnectCarolina. All students receiving APRs are instructed to contact an academic advisor if they have any questions. Additionally, suggested action steps are provided according to the following groupings of comments:
|Academic Concern Actions:
|Attendance Concern Actions:
|General Concern or Immediate Action
|General Concern Actions:
|Positive Feedback Actions:
Examples of each email template a student might receive
Example of summary email containing all of the student’s APR comments for the semester
Below are instructions for submitted an Academic Progress report via ConnectCarolina. If you are using the Faculty Portal, access instructions for submitting an APR here.
- Log into ConnectCarolina. Select “Student Administration” on the left side of your home page.
- Select “My Schedule” in the Student Administration menu.
- Select the “APR” icon associated with the course for which you will enter progress reports.
- Select up to 2 progress report comments per student by using drop down boxes associated with each student.
- Click the “OK” button to save your APR comments. Click here to see what happens after you submit.
You can provide a student with additional information about the APR comments you selected for them by sending a message from the Class Roster in ConnectCarolina.
- Go to your Class Roster
- Select one or more students to email directly by clicking the “notify” checkbox. Then click “notify selected students” at the bottom of the page.
- Compose your message – notice the students’ email addresses are in the “BCC” line and the instructor composing the message will receive a copy of the message via email. Then click the “Send Notification” button and your message will be sent.
When you submit APRs, the comments you select become visible to Academic Advisors in ConnectCarolina Advisor Notes. This information is very helpful to Advisors when meeting with students. Other student support staff, receive reports on students receiving APRs. Offices frequently use this information to reach out to students and/or refer students to appropriate resources and services on campus.
If you have a general concern about a student, you may submit the “General Concern” early warning. If you are concerned about a student’s health or safety, you are encouraged to contact the Office of the Dean of Students at (919) 966-4042 or Counseling and Psychological Services at (919) 966-3658 immediately. If you have a student exhibiting disruptive behaviors during class, you may want to contact the Office of the Dean of Students and/or visit their website for helpful information. Students in crisis may exhibit behavior that is markedly bizarre, disruptive, or dangerous; makes verbal or physical threats, which may include active threats of suicide. If the student is a potential harm to themselves or others, contact 911. Students of concern may appear confused, very sad, highly anxious, irritable, lack motivation and/or concentration, and may be thinking of suicide. To support these students, please contact the Office of the Dean of Students at 919-966-4042, firstname.lastname@example.org, or by submitting a Care Team Referral.
You can remove your selected comment from a student by selecting the blank option from the drop down list and clicking “Apply” or “OK” (screenshot below). You may only do this on the same day that you entered your original comment.
Email communications to students are generated once per day. After the email communication is sent, your comments cannot be changed in the system and the dropdown menu will no longer appear for those students.
Please contact Academic Advising at https://advising.unc.edu/ with your questions and comments on the APR system.
If a student is experiencing academic difficulties in your course, we encourage you to invite that student to speak with you during your office hours. Students can also be referred to their academic advisor and the Student Resources page to learn about other campus resources.
You may also contact the student’s academic advisor directly. This is often an important step as a student’s performance in one class may jeopardize his/her academic eligibility for the next term and could be reflective of their performance in other courses. The name of a student’s academic advisor is available on ConnectCarolina, or you may call the Academic Advising Office at 919-966-5116.
Once notified, the advisor will contact the student to share your concern and discuss strategies for improving academic performance. Students are always encouraged to work first with the course instructor. The advisor and student will attempt to identify areas of concern, and as appropriate, the advisor will refer the student to campus resources for academic, emotional and physical support.