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Virtual: Appointment or Drop-ins

Advisors are available for virtual appointments and drop-in meetings. For general questions and urgent situations, call the main advising office.

  • Schedule an appointment for detailed or complex topics such as registration planning, lifting advisor holds, declaring majors, etc.

Due to the current Covid-19 pandemic we are currently not offering in person drop-ins, please see the following virtual schedules below:

Fall 2021 Virtual Drop-In Hours

 

Academic Advising

9/7-12/22
Monday, Tuesday, & Thursday: 2-6pm
Wednesday & Friday: 8:30-10:30am

Special Hours: 10/7-10/14
Monday-Thursday: 8:30am-6pm
Friday: 8:30am-4pm

You may sign in to drop-in hours and see how long the drop-in queue is here.

 

Student-Athlete Advising

Beginning 8/18:
Monday, Wednesday, Thursday, & Friday: 11am-Noon
Tuesday, Noon-1pm

You may sign in to drop-in hours and see how long the drop-in queue is here.

Carolina Veterans Resource Center Advising

Beginning 8/25:
Wednesday, 3-5 pm

You may access drop-ins here.

If you have any questions about how to access the Virtual Drop-In Queue, please see our “Instructions for Accessing Virtual Drop-In Queue” (pdf) document. You can also see a brief outline of what to expect when you sign in to Zoom here.

Email

The advising@unc.edu email is appropriate for straightforward questions and is monitored daily by a member of the Academic Advising team.

You may also contact advisors with specific inquiries via email if needed. To receive the best service, email only one advisor at a time and be sure to include your PID and legal name. Email responses may be delayed during busy times such as registration periods and the first week of classes.

Advisor contact information is in our directory

Zoom

Schedule a Zoom appointment with advisors through the online scheduling system.

Phone

Call the Academic Advising Program office to speak with a staff member regarding general questions and urgent situations Monday – Friday 8:00am – 3:00pm (except University Holidays). Main number: (919) 966-5116.

Call your advisor using the number provided in our directory with specific questions. Keep in mind that advisors are often busy meeting with students during the day, so you will likely need to leave a voicemail. Be sure to include your name, PID, and phone number when leaving a voicemail.

Phone appointments are available through the online scheduling system. If your advisor does not answer, it is best to leave a voicemail as they may be wrapping up a previous appointment. If you still cannot get in contact, call the Academic Advising Program office and a staff member will assist.

Chat

Our chat service icon is available in the lower, right side of the website. Ramses is is an Ocelot chatbot tool that provides student-friendly responses to common questions 24/7. Backed by an AI-powered engine, students, parents, and campus colleagues who visit our website can get answers to general questions about academic policies and procedures.

Advising Peers

Advising Peers are a great way to get help from fellow UNC students. Meet with them by asking for an Advising Peer when you come to drop-ins. Peers can help give you a general student perspective, and they can help explain resources and policies on campus.