Academic Difficulty and Appeals
Appeals processes are for students who need special considerations due to rare and extenuating circumstances. There are several types of appeals:
- Course Drop and Withdrawal Appeals – for students who need to drop courses or withdraw from UNC (effective for current or past semesters) after the typical deadline has passed. It may apply to individual courses or complete schedules for the term, depending on your circumstances.
- Probation Appeals – for suspended students who wish to continue taking classes at UNC
- Grade Appeals – for students who want to change a course grade
- Additional Semester Appeals – for students who want to request a one semester extension to the eight-semester limit
- Nontraditional Readmission Appeal – for students who have been away from the University for five or more years and want to be readmitted
The Course Drop & Withdrawal Appeal process applies to:
- Any requests for course drops in the current semester that result in enrollment in less than 12 hours
- Any requests for course drops in the current semester after the 8-week, semester drop deadline
- Any requests for retroactive course drops or retroactive term withdrawals
Before beginning an appeal, we encourage you to connect with an advisor to understand the process, confirm whether it is the right appeal option for you, and find appropriate resources. We also invite you to review the Student Guide to Preparing & Submitting a Course Drop & Term Withdrawal Appeal (pdf, opens in a new window).
- While the form will save your progress, it is best to compose your responses in a separate document prior to beginning the online form.
- Collect supporting materials for the circumstances shared in your appeal. These documents must be ready when you submit the appeal.
- Please use the following form to acquire any signatures you will need Academic Appeals Signature Form (pdf, opens in a new window).
- The Appeal must be received by Monday at 10:00 am of any given week to be heard that same week. The Appeals Committee meets weekly except the weeks of July 4, Thanksgiving, and Winter Break.
- Appeals decisions are guided by the Faculty Guidelines for Academic Appeals.
Decisions: An appeals decision will be emailed to your official university email address within 4 days of review. If you no longer have an official university email, the decision will be sent to the postal address indicated on the Academic Appeal Form. Appeals decisions are final; however, we invite you to meet with an advisor to discuss the ramifications of the decision and your options moving forward.
Ready to submit? Begin the Academic Appeal Form online.
Suspended students must appeal for probation to enroll in any courses in any term (fall, spring and summer, including Carolina Courses online). You are strongly encouraged to meet with an advisor to address academic concerns and eligibility issues. For more information on academic eligibility, see the information in the Academic Eligibility section below.
A student who feels he or she has been awarded an incorrect grade should first attempt to resolve the matter with their instructor. You may also consult the Director of Undergraduate Studies or the chair of the academic department that offers the class. If your issue is still not resolved, you can appeal the grade through Academic Advising by submitting the Grade Appeal Student Form. This form must be submitted by the last day of class of the following fall or spring term. For a grade appeal to be considered, it must be based on one or more of the following grounds: arithmetic/clerical error, arbitrariness, discrimination, harassment, or personal malice. For more on this policy, visit the Faculty Guidelines for Academic Appeals.
For more information about the University’s discrimination and harassment policies, refer to the Equal Opportunity/ADA Office’s policy summary.
- If you’re experiencing challenges due to medical, psychological, or personal difficulties, there are several offices that can help you. If you are experiencing an emergency, call 911 immediately.
- The office of Accessibility Resources & Service (ARS) seeks to meet the needs of applicants and current students with disabilities and medical conditions by coordinating and implementing appropriate accommodations and providing resources and services related to housing, dining, and co-curricular or extra-curricular campus activities.
- Campus Health Services (CHS) offers wellness and preventative care, care for injury, acute or chronic medical conditions, consultation, and medical testing to the UNC student community.
- Counseling and Psychological Services (CAPS) provides therapy, psychiatry, referral and academic intervention services for UNC Chapel Hill students.
The Academic Eligibility Policy guides undergraduates to maintain enrollment eligibility and to stay on track to college degree completion. You can find the full policy in the Academic Eligibility Policy Document (Word doc).
At the end of each term, undergraduates earn an academic status that determines their eligibility to continue enrollment in a subsequent term at UNC-Chapel Hill. Academic status will be determined by the four standards of satisfactory academic progress, to find out more please visit our Academic Eligibility Standards page.
At the end of every semester, all undergraduate students must check their academic eligibility in ConnectCarolina. You can find your academic eligibility by going to Student Center then selecting Grades from the drop-down menu. At the bottom of the page, you will see Academic Standing followed by one of four descriptions representing your academic eligibility for the following semester, to find out more please visit our Check Your Academic Eligibility page.
The warning process is designed to help students and promote a successful experience at Carolina. We are committed to the academic success of each of our students, and understand that success is not always achieved in a predictable path. There are many reasons students enter the warning process, including personal, financial, health, family, or other issues. To find out more please visit our Warning page.
A student who begins an enrolled term with a status of Warning or Probation and falls short of the standards at the end of that enrolled term will earn an academic status of Suspension. Students with an academic status of Suspension cannot enroll in any courses in any term, including Carolina Courses Online and Summer courses. To find out more please visit our Suspension page.
The probation process is designed to help students and promote a successful experience at Carolina. We are committed to the academic success of each of our students, and understand that success is not always achieved in a predictable path. There are many reasons students enter the warning process, including personal, financial, health, family, or other issues. Our goal is to help you identify the factors that are relevant to you and to help you address them. You are not alone in experiencing these difficulties. Many students participate in the probation process each year and make progress towards achieving their goals. To find out more please visit our Probation page.
Suspended students with extraordinary circumstances may appeal for both Academic and Financial Aid Probation using this process. Approval for Probation is required for students to enroll in any class in any term, including Carolina Courses Online and Summer courses. Please review the content on our Appeals page to prepare your appeal.
We know that very talented and intelligent students can end up on Warning and Probation. Sometimes things get in the way of our ability to succeed. In Road to Resilience, we want to help you figure out what those “things” may be and how to best handle them.
Your first year at Carolina can prove to be challenging. If you are a rising second year student and have experienced academic challenges, Sophomore Summer may be a great opportunity to help you on your journey to Good Standing.
To find our more about both of these programs, please visit our Student Support page.
Transfer to Part-Time Studies
Part-Time Classroom Studies (PTCS) allows students to continue their studies toward their degree on campus on a part-time basis. PTCS students are allowed to take up to 8 academic hours in a fall or spring term. PTCS does not apply to summer enrollment. In the fall term, students may transfer to PTCS until November 1. In the spring term, students may transfer to PTCS until April 1. Students must be in good academic standing to transfer to PTCS.
Click here to learn more about the policy.
The Academic Eligibility and Outreach Team (3rd floor of Steele Building) coordinates many support services for students who are suspended or on academic warning or probation. Visit their page to learn more about the various academic eligibility standings (probation, warning, and suspension), probation appeals and the resources available depending on your situation. You can schedule an appointment with an academic advisor.
Students thinking about PTCS should consider how such a change might affect housing, health insurance, auto insurance, financial aid, and university privileges.
- Students transferring to PTCS may not transfer back to full-time studies until two terms (not including summer) have elapsed.
- Every 15 hours of credit earned in PTCS counts as one semester toward the eight-semester limit.
- Students are not permitted to transfer to PTCS in the same semester they plan to graduate.
- Students must remain academically eligible to continue in PTCS.
- Students must meet all academic eligibility requirements to transfer back to full-time studies
If you are considering moving to PTCS, we encourage you to come in to see an advisor and discuss the process further.
If you move to PTCS, you must remain for two semesters (this does not include summer), before you can return to full time status.
Withdraw from UNC
Withdrawal refers to the official process of dropping all classes in an academic term (fall, spring, summer). There are different ways you can withdraw from your enrollment: academic withdrawal (personal, financial, etc.), medical withdrawal (either physical or psychological) and administrative withdrawals (typically for disciplinary purposes, etc.). To learn more about academic, medical and administrative withdraws, please see the the university catalog and information on the registrar’s website. Scroll down to “Withdrawals” and review the type of withdrawal that fits your situation. You are always welcome to see an advisor to discuss which option is best for you. Keep in mind that when you are ready to resume your studies, you will need to complete the Return to Carolina survey and process through Undergraduate Admissions.
Returning to UNC/Non-Traditional Readmission
The nontraditional readmission appeal process recognizes that individuals can gain personal and intellectual maturity over a period of years. In such cases, the University may choose to evaluate applicants for readmission on the basis of their current academic promise rather than their earlier academic performance. This process offers a way for former students who are far from current eligibility standards to restore their academic eligibility to return to the University and reestablish good academic standing.
Under the nontraditional readmission policy, the University reviews applicants who have not been enrolled full time in a formal educational program for at least five years. To appeal, you must submit the Nontraditional Readmission Student Form. The deadlines to apply for readmission are July 25 for fall and December 5 for spring. To learn more please visit our Nontraditional Readmission FAQ page.
If you are ready to return to campus, check out some information here from admissions. If you are interested in checking in on your academic progress, consider scheduling an appointment with Academic Advising.